How can I place an order?
To place an order, simply create an account or log in to your existing account. Browse our collection, add your preferred items to the cart, and proceed to checkout. Once completed, you can view, track, and manage your orders from your account dashboard.
How do I know the current status of my order?
You will receive regular updates via email and SMS as your order moves through different stages of processing and shipping.
How do I know my order is confirmed?
After successfully placing an order, you will receive an order confirmation email containing your order number and order details. This confirms that your order has been placed with us.
How long will it take for my order to reach me?
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India: Orders are delivered within 4–5 business days
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International: Orders are delivered within 10–15 business days
If an item requires additional processing time, we will inform you in advance.
What product range do you offer?
We offer an exclusive and wide collection of co-ord sets for women, featuring modern silhouettes, versatile designs, and trend-forward styles. Our co-ords are crafted to deliver comfort with effortless style, suitable for everyday wear, casual outings, workdays, and special occasions.
Do shipping charges vary by country?
Yes, shipping charges vary depending on the destination country. The exact shipping cost will be displayed at checkout before you complete your purchase.
What are your shipping charges within India?
We offer FREE shipping across India.
How are orders delivered?
All orders are shipped through our trusted logistics partners, including Delhivery, DHL, DTDC, FedEx, and XpressBees, to ensure safe and timely delivery.
Can I pay using a debit card?
Yes, we accept all major debit cards.
How do I know my payment was successful?
Once your payment is received, you will receive a confirmation email along with your order number.
Can I pay via bank transfer?
Yes, bank transfer is available as a payment option. You will receive our bank details via email after selecting bank transfer during checkout.
Are my payment details secure?
Absolutely. All payments are processed through SSL-secured gateways, ensuring your credit card and banking information is fully encrypted and protected.
What is the return process?
If you wish to return a product, please inform us within 48 hours of receiving the item by emailing or calling our support team. Our team will guide you through the return process.
Will I receive a full refund on returns?
Refund eligibility depends on the nature of the return and is subject to operational review. The final decision rests with our operations team.
Complaints, feedback, or suggestions
If you are not satisfied with our service, wish to share feedback, or have a suggestion, please contact us at:
📧 support@damelook.shop